Plan news Trustee

Digital — the Trustee’s communication strategy

We’re living in an increasingly digital world. We can choose to manage our household bills, our bank accounts and even our weekly shopping online.

We can even talk to our friends and family using social media.

Pensions can be digital too… and the Trustee is making digital communications its preferred method of talking to you.

Plan website image shown on various screens

The Plan website www.hprbp.com

Why?

Digital communications have a number of benefits over the more traditional paper-based approach. For example:

  • Websites are available 24/7, 365 days of the year. This means you can get the answers to your questions whatever time of day or night.
  • Digital is more cost effective. For many, their Plan pension is one of their biggest investments, therefore the Trustee wants to keep you up to date. Digital communications allow the Trustee to provide you with more information in a timelier manner, without burdening the Plan with additional cost.
  • It’s better for the environment! Less paper means more trees, it also does not have the other harmful impacts on the environment, such as those associated with printing and delivering paper-based communications.
  • Paper will still play its part. Currently we cannot provide everything to you digitally and some members may still prefer to receive everything in paper.

How do you start receiving digital communications?

Many Plan members already receive digital communications. By logging into ‘My pension’ — the secure area of the Plan website — you can provide us with your all-important email address. If you’ve yet to register on ‘My pension’, we’ll send you details of how to do this by post using your current home address.